SIEL 2026: The Kingdom’s Mediator Releases His Works
The Kingdom’s Ombudsman Institution: A Focus on Rights Protection and Institutional Mediation
On Saturday in Rabat, the Kingdom’s Ombudsman Institution presented a series of publications focused on rights protection and institutional mediation, as part of its participation in the 31st edition of the International Salon of Publishing and Books (SIEL).
A Participation Centered on Mediation and Good Governance
Under the theme "Readings in Mediation and Equity," these publications shed light on the evolving relationship between administration and users. Their goal is to enhance the discussion surrounding administrative justice, equity, and the quality of public services.
Publications on Administrative Transformation
The presented works address several key themes:
- Changes in the administration-user relationship
- Governance of public services
- Governance of health services
- Individual and collective equity
- Institutional mediation
- The journal "Insaf"
These publications reflect a desire to capitalize on institutional experience.
An Institution Transforming into a Hub of Reflection and Knowledge
According to Najwa Acharki, head of studies and reports, this participation illustrates the transformation of the Ombudsman into a cognitive and cultural actor. The objective is to contribute to the production of administrative thought and to anchor the values of equity in public service.
Mediation as a Tool for Administrative Modernization
The Institution promotes mediation as a civilized mechanism for dispute resolution. Its aims include:
- Enhancing trust between the administration and citizens
- Improving the quality of public service
- Promoting a modern and open administration
The “Insaf” Journal as a Tool for Public Reflection
Taha Lahmidani, advisor to the Ombudsman, emphasized that the "Insaf" journal goes beyond mere documentation. It serves as a space for intellectual production addressing:
- Digital transformation
- Transparency and trust
- Environmental and climate challenges
- Vulnerability issues
Building an Institutional Memory
Houda Aït Zidane, responsible for communication and publications, highlighted the role of successive ombudsmen in building institutional memory. This memory helps strengthen the rule of law and protect citizens’ rights.
The SIEL as a Space for Citizen Engagement
The Institution’s space at SIEL 2026 plays a proximity role by offering:
- Legal consultations
- Assistance with complaints
- Direct dialogue with researchers
It serves as a privileged framework for discussing modernization and governance issues.
Towards a More Equitable and Modern Administration
Through this participation, the Kingdom’s Ombudsman reaffirms its commitment to a more equitable, transparent administration that is focused on citizens.
