SRM Souss-Massa Enhances Its Efforts to Improve Essential Services
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Enhancing Essential Services in the Souss-Massa Region
Faced with environmental and economic challenges, the Souss-Massa Regional Multi-Services Company is continuing its efforts to ensure a reliable supply of drinking water, electricity, and sanitation services throughout the region. Through various projects and investments, the company aims to improve service quality while addressing the rising needs of the population.
Strengthened Electrical Network in Tiznit
In Tiznit, the company is actively developing its electrical infrastructures to ensure a stable and secure supply. According to Abdellah Aït Slim, provincial director of the Souss-Massa Regional Multi-Services Company in Tiznit, the province’s electrical network is supported by three high and medium voltage transformer stations located in Tafraout, Tiznit, and Arbaâ Sahel, along with 1,108 distribution stations.
The network also spans over 3,281 kilometers of low voltage lines and 1,655 kilometers of medium voltage lines, serving both urban and rural areas. The investments made have helped to enhance the network’s capacity and reduce the duration of power outages, thereby improving the quality of service offered to citizens.
Significant Efforts to Secure Water Supply in Tata
In the province of Tata, the company is placing special emphasis on water resource management amidst a backdrop of drought and low precipitation.
Mustapha Oussalem, provincial director in Tata, explains that the company manages a range of infrastructures, including 17 water reservoirs, ensuring over 14 hours of distribution autonomy. The distribution network extends nearly 360 kilometers and serves ten urban and rural centers.
Thanks to actions taken to improve network efficiency, it has increased from 52% at the beginning of 2025 to 77% in March 2026. This improvement has significantly reduced water losses and optimized distribution.
Additionally, the company has launched several rehabilitation projects for infrastructures damaged by the 2024 floods. These works include renovating pipelines, protecting hydraulic structures, and strengthening drinking water supply networks in various localities of the province.
New Liquid Sanitation Projects
The Souss-Massa Regional Multi-Services Company is also continuing its investments in liquid sanitation to protect the environment and improve residents’ living conditions.
According to Mouaad Belhroukia, provincial director at the Souss-Massa Regional Multi-Services Company in Taroudant, recent projects include wastewater treatment plants in Ouled Berhil and Oulouz. In Oulouz, a 30-kilometer sanitation network has been established, benefiting over 21,000 residents. The facilities can treat more than 960 cubic meters of wastewater per day while adhering to environmental standards.
The company has also initiated the second phase of the liquid sanitation project in Ouled Berhil, amounting to approximately 40 million dirhams, as well as the first phase of the sanitation project in Taroudant, estimated to cost nearly 38 million dirhams. Further projects are planned across several municipalities in the province.
Digital Transformation for Users
As part of its modernization strategy, the company has implemented several digital solutions designed to simplify administrative processes and enhance user relations.
Among these initiatives are the electronic order office platform, a complaint management system, and various services related to billing and consumption tracking.
In 2025, over 3.5 million SMS messages were sent to customers to inform them about their consumption, bills, and various service-related operations.
A Modern Command Center in Agadir
To ensure continuous monitoring of networks, the Souss-Massa Regional Multi-Services Company has established a Command and Control Center in Agadir, operational 24/7.
The center supervises the potable water, electricity, and sanitation networks using remote control systems that allow for quick intervention in case of incidents.
According to Ibrahim Harraj, head of the Command and Control Center for the electrical network, this infrastructure monitors 23 source stations, over 13,700 kilometers of medium voltage lines, and thousands of transformer and distribution stations spread across several provinces in the region.
A Vision Towards Sustainable Development
Through all these projects, the Souss-Massa Regional Multi-Services Company reaffirms its commitment to enhancing public service quality while preserving natural resources. The company continues to invest in infrastructures, digitalization, and modern technologies to meet citizens’ expectations and support the region’s sustainable development.
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